Italy
Status
No national legislation has been implemented
During its Council meeting on 24 July 2024, the Communications Regulatory Authority (AGCOM) approved the procedural regulations for the certification of out-of-court dispute settlement bodies between online platform providers and service recipients (Resolution No. 282/24/CONS) and for the issuance of the status of trusted flaggers (Resolution No. 283/24/CONS), in implementation of Articles 21 and 22 of Regulation (EU) No. 524/2014. CONS) and for the issuance of the status of trusted flagger (Resolution No. 283/24/CONS), in implementation of Articles 21 and 22 of DSA.
The Regulations, which will enter into force on 15 September, are the first measures implemented by AGCOM, in its capacity as Coordinator of Digital Services for Italy, to ensure the effective and coordinated application of the DSA.
What entity has been or will be appointed the Digital Services Coordinator (DSC) for the purposes of the Digital Services Act?
Name (in national language):
AgCom (Autorità per le garanzie nelle comunicazioni)
Name (in English):
AgCom (Italian Communications Authority)
Website of Digital Services Coordinator
National statutory basis of the appointment of the DSC - Law Decree 15 September 2023 no. 123
What entities have been appointed as trusted flaggers in this jurisdiction?
Have any trusted flaggers been appointed?
Yes
What are the names of the trusted flaggers that have been appointed?
Argo Business Solutions S.r.l., Barzanò & Zanardo S.p.A, and FPM Federazione contro la pirateria musicale e multimediale
| Name of trusted flagger | Date of Appointment | Website of trusted flagger | Area of focus of trusted flagger | Link to latest Article 22 Report of trusted flagger |
| Argo Business Solutions S.r.l. | 22/01/2025 | https://www.argobs.com/ | Violation of intellectual property rights and other commercial rights, as well as the fight against online scams and fraud. | N/A |
| Barzanò & Zanardo S.p.A | 06/03/2025 | https://barzano-zanardo.com/it/ |
d) Violation of intellectual property rights and other commercial rights (j) Fraud and/or fraud |
N/A |
| FPM Federazione contro la pirateria musicale e multimediale | 30/04/2025 | https://www.fimi.it/#/ | b) Violations of data protection, privacy and non-consensual sharing of material; d) Violation of intellectual property rights and other commercial rights; j) Fraud and/or fraud |
|
| Fondazione S.O.S II Telefono Azzurro ETS | https://azzurro.it/ |
Out-of-court dispute settlement bodies
Have any out-of-court dispute settlement bodies been appointed in this jurisdiction?
Yes
What are the names of the out-of-court dispute settlement bodies that have been appointed?
ADR Center S.r.l. - Organismo di mediazione
Further information about these out-of-court dispute settlement bodies
Name of out-of-court dispute settlement body
ADR Center S.r.l.
Date of Appointment
09/01/2025
Website of out-of-court dispute settlement body
