France

Stage of legislative progress

In progress

INFRINGEMENT LETTER

Implementation Act

-

Implementation date

Not known yet

Responsible body/bodies (art. 7 (1) GBR)

MS must designate one or more bodies for its adequate and effective enforcement. This can include courts or administrative authorities (recital 35 GBR).

Likely to be the Direction générale de la concurrence, de la consommation et de la répression des fraudes ("DGCCRF")

Enforcement measures (art. 7 (2) GBR)

MS must lay down rules setting out the measures applicable to infringements. These measures must be effective, proportionate and dissuasive.

Not formally known yet. Likely to be the same as the ones provided for in the consumer code (article L532-1 et seq. of the Consumer Code)

Practical assistance (art. 8 GBR)

MS must designate one or more bodies responsible for providing practical assistance to consumers in the case of a dispute between a consumer and a trader arising from the application of the GBR

Likely to be the European Consumer Centre France (Centre Européen des Consommateurs France)