National inconsistencies emerge in implementation of new EECC

Bird & Bird's EECC implementation tracker shows that legislative proposals have been published to date in The Netherlands, Finland, Belgium, the Czech Republic, Lithuania and recently in France which is outlined in more detail below. At the end of 2019, the UK Communications Regulator, Ofcom, also published a series of proposals to implement the 'End User Rights' provisions of the Code (see below).

Achieving a consistent approach across the Member States is an important implementation objective, mentioned no less than 48 times in the Code. However, a comparison of the legislative proposals in The Netherlands and Belgium shows that there are significant differences in terms of interpretation. For instance, in Belgium, the Electronic Communications Act contains stricter rules than the end-user provisions in the articles 102 to 107 of the Code. Handing in your phone with a Belgian telecom provider is a legitimate means to terminate the legal contract. Pursuant to the Code, stricter end-user protection rules are still allowed but should be abolished after 21 December 2021.

Furthermore, the Code does not contain coherent definitions of micro, medium-sized enterprises and not-for-profit organisations, except for out-of-court dispute resolution procedures. End-users protection rules may also apply to these organisations, depending on the national transposition. In Belgium and The Netherlands, the legislative proposals contain definitions of micro, medium-sized enterprises and not-for-profit organisations, but with a different scope. There is a strong need to apply consistent definitions to cater for a level playing field in terms of end-user protection in Member States.

Bird & Bird closely monitors the legislative proposals in the Member States and facilitates detailed country comparisons that may help interested parties to provide input into consultations and discussions with lawmakers.

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