Head of Knowledge & Client Service Solutions
UK
I am the Head of Knowledge and Client Service Solutions, and work with clients to develop optimal solutions for the delivery of our legal services; whether that's a mix of digital products, client relationship platforms or knowledge management solutions.
Over the years, my role has adapted in line with the changing legal market and increasingly involves overseeing the development of bespoke solutions harnessing tech to meet specific client needs, applying the latest ideas from conferences such as CLOC and working closely with teams such as our Legal Project Management, Legal Process Optimisation and Business Development teams.