The High Court recently found in favour of the Australian Competition and Consumer Commission (ACCC) in a judgment providing guidance on the principles of unconscionable conduct under the Australian Consumer Law (ACL) and the general law principles of accessorial liability, including in relation to misleading or deceptive conduct claims.
The High Court’s decision concerned two interrelated appeals from a decision of the Full Court of the Federal Court of Australia, concerning the ACCC’s enforcement proceedings over education provider Productivity Partners Pty Ltd (Productivity Partners).
The Full Court’s decision upheld the Federal Court’s findings that Productivity Partners engaged in systemic unconscionable conduct by removing consumer safeguards from its enrolment process which exploited the Commonwealth’s VET FEE-HELP scheme for commercial gain through the onboarding of unknowing and unsuitable students. The Full Court also found that Site Group Limited…