After years of closures and digital-first strategies, recent industry behaviour is signalling a fundamental shift in how premium brands approach physical retail. The re-emergence of mono-branded stores marks a notable departure from the approaches adopted during COVID-19, when many brands closed stores (or exited concession arrangements in larger department / multi-brand doors) due to economic uncertainty, reduced foot traffic, lockdowns and social distancing measures that made physical retail unappealing at best and unsustainable at worst. Now, as consumer confidence returns and demand for luxury goods resurges, brands are reopening mono-brand stores at pace, and capitalising on the renewed interest in a shopping ‘day out’ with its unique experience that online platforms cannot replicate. According to real estate specialists, Savills, vacancies on Oxford Street are at historic lows,[1] providing compelling evidence of the retail recovery.
Key drivers for mono-brand store renaissance
The post-pandemic era has fundamentally altered consumer expectations, with many shoppers (in particular, Generation Z and Millennials) now reportedly seeking more immersive experiences and brand discovery opportunities, rather than merely transactional interactions.
In a conflicting ideology to the trend of “quiet luxury”, brands who wish to engage younger customer demographics may need to display a louder luxury – by creating interesting environments that differentiate them from their competitors, and generate shareable moments for their audiences that boost the brand’s reach and visibility. On this principle, we are already seeing luxury brands with larger interior design and marketing budgets responding by creating ‘Instagram-worthy’ spaces designed for social media capture and engagement. Notable examples include the rise of branded cafés and pop-ups such as Fendi’s pop-up café in Selfridges, Jo Malone’s ice cream shop pop-up, the Prada Caffè serving cuisine in Harrods, and more. This trend symbolises a shift towards experiential retail that blends lifestyle with luxury shopping – stores are no longer only transaction points but are now developing into engagement hubs.
Perhaps most tellingly, digitally native brands are starting to make their physical store debut – or rapidly expanding their presence - across the UK. TALA has opened its first store on London's famous Carnaby Street, Nobody's Child opened three pop-up shops over the summer, and Skims confirmed the upcoming opening of its first standalone store on Regent Street. These strategic moves signal that even brands born in the digital age recognise the irreplaceable value of physical touchpoints.
Major retailers are making substantial investments in prime UK locations, demonstrating a notable confidence in the market's recovery. Matalan has announced a £25 million investment in its UK store real estate, and JD Sports has opened its 'largest store ever' at Manchester's Trafford Centre.
In the beauty sector, physical retail is even more relevant for customers wishing to get to know a brand with hands-on product experience. In recognition of the value of getting customers ‘through the door’, Rituals Cosmetics is set to open various new locations including one at the O2 Centre (London) in early 2026, Space NK recently opened its largest store outside London in Birmingham's Bullring Shopping Centre, and Sephora has set its sights on opening 20 stores across the UK by 2027. Many of these large growth strategies indicate a good amount of confidence in regional markets and the decentralisation of luxury retail beyond the capital.
Closing thoughts
The revival and reopening of mono-branded stores across the UK luxury sectors proves not only that physical retail is recognised as a valuable brand strategy proposition, but also that brands have a rebirth of optimism for the future growth of brick and mortar offerings.
Rather than pivoting entirely to reject digital channels, which undoubtedly have an enduring appeal for many customers, most luxury brands are blending online and offline touchpoints. This creates a new landscape where digital innovation meets physical experience, catering to old and new customers alike, regardless of their shopping preferences. Those retail players who acknowledge and invest in the power of an omnichannel presence should in principle be set to benefit from long-term growth and greater customer acquisition success.
Authors: Nicola Conway (Senior Associate), Evie Scott (Associate), Jasmine Duru (Vacation Scheme Student 2025)
[1] https://www.savills.co.uk/research_articles/229130/376796-0#:~:text=Rental%20growth%20continued%2C%20albeit%20growth,at%200.5%25%20as%20of%20Q1